Services | Inside Sales Executive (remote, full time)

We are looking to employ an enthusiastic and customer-oriented inside sales executive who should be persuasive and committed to achieving sales goals. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, follow up on inbound email and telephone inquiries.

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service. 
• Handle cross selling and upselling 
• Developing in-depth knowledge of product features and benefits
• Understating thoroughly client needs
• Demonstrate strong negotiation, communication, and customer service skills at all times.
• Utilising virtual meetings to build relationships with new customers
• Advising customers on suitable product selection based on their needs and specifications
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives
• Close sales and achieve quarterly sales quotas
• Employ strategic questions to gather information and use that information to tailor their sales pitch

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• Bachelor's degree in business administration or management, marketing, or related field is preferred
• 2-5 yrs experience
• Proficiency in all Microsoft office applications or similar customer relationship management (CRM) software
• Proven sales experience and over achieving quota
• Strong analytical and problem-solving skills
• Excellent negotiation and consultative sales skills
• Proficient with corporate productivity and web representation tools
• Excellent communication skills
• Exceptional customer service skills
• Ability to multitask, prioritise, and manage time effectively

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